Did you notice bad tasting ice cubes over the holidays? Did a friend, neighbor or relative mention your ice didn’t taste right?
Our service department gets phone calls weekly from customers complaining about bad tasting ice and water, but this is rarely a service issue.
Water filters need to be replaced every six months depending on usage and the cleanliness of your water supply. The more water and ice you use, and the harder your water, the more often you need to change the filter.
Water filters should be changed at least every six months so we recommend having a spare filter on hand at all times.
The icemaker water supply goes through the refrigerator before entering the freezer so food spills, unsealed food, and bacteria growth in the refrigerator can cause bad tasting ice as well. The best way to handle these situations is to regularly and thoroughly clean your refrigerator with a baking soda and water mixture. Do not use bleach or ammonia inside a refrigerator. Your owner’s manual will also have manufacturer’s recommended cleaning practices in the use and care section.
If you’ve completed these recommendations and still have bad tasting ice, please call our service department at 757-437-1100 for more recommendations or a service appointment.